Apps

Current state

JioPC app buried among entertainment apps with no clear differentiation or prominence (the current border animation doesn't give a presence of JIO pc)

Impact:

Users mentally categorize STB as "entertainment device" missing productivity entry point. High drop-off before JioPC discovery.

Proposed Solution:

1. Create dedicated "Productivity" row/ section in top of app Launcher
2. JioPC card 2x larger than other apps with subtle glow/pulse animation

Current state

All apps have equal visual weight; JioPC doesn't signal "primary purpose transformation"

Impact:

Users scan horizontally without understanding JioPC's central role. Cognitive load in deciding "what to click"

Proposed Solution:

1. Hero card layout for JioPC (top-center, full-width banner)
2. Contextual tagline: "Transform your TV into a workstation"
3. Recent activity badge (Last used 2h ago or Complete setup)

Current state

No indication of JioPC's state (installed/not installed, setup complete/incomplete)

Impact:

Users don't know if clicking leads to app launch vs installation vs setup continuation

Proposed Solution:

1. State indicators: Setup Required badge, Ready to Use checkmark, Update Available dot
2. Micro-interaction: Card lifts + preview tooltip on hover
3. Haptic feedback on remote button press

Current state

15+ apps visible with no guidance on "what's new" or "recommended action"

Impact:

Analysis paralysis: users default to familiar entertainment apps

Proposed Solution:

1. Smart recommendations section: Suggested: Complete JioPC Setup
2. Onboarding checklist progress: 2 of 3 steps complete

Current state

Dense text block with competing CTAs ("Open" vs "Uninstall") and unclear value proposition hierarchy

Impact:

Users don't understand "what happens when I click Open"

Proposed Solution:

1. Progressive disclosure: Show hero statement + single CTA first
2. Secondary info (ratings, features) revealed on scroll/focus
3. Remove "Uninstall" from primary screen (move to settings menu)

Current state

Generic "Welcome to JioPC" messaging without addressing user concerns

Impact:

Hesitation to proceed; users seek external validation (Google search, reviews)

Proposed Solution:

1. Trust indicators: "Bank-grade encryption" icon, "Zero data stored locally" badge
2. Performance preview: "Runs on 8GB RAM" spec callout

Current state

Illustration dominates screen; headline "Welcome to JioPC" lacks emotional resonance

Impact:

Generic welcome feels impersonal; users don't connect with "why this matters to me"

Proposed Solution:

1. Personalized headline: "Hi [Name], Let's Transform Your TV" (pulls from Jio account)
2. Value-driven subhead: "Work, learn, and earn from your living room"
3. Custom Illustration or a Video which enacts the TV transformation, more whitespace around text

Current state

Position of "Skip" and "Next" buttons provides equal visual weight; also unclear if skip means "exit" or "skip to dashboard"

Impact:

Users accidentally exit onboarding; re-entry friction increases abandonment

Proposed Solution:

1. Remove "Skip" entirely from Step 1 (first impression critical)
2. Progress dots: "1 of 3" with clickable navigation

Current state

Body text too verbose: "Transform your TV into powerful and creative workspace" (12 words)

Impact:

Users don't read; skip without understanding core value

Proposed Solution:

1. Reduce to 5 words max: "Your TV. Now a workstation."
2. Animated typed text effect: Words appear sequentially
3. Voice narration option: Audio reinforces visual, like Apple's 'Hey Siri'/ Android 'Ok Google'

Current state

Generic capabilities ("Study, create assignments, use AI") don't map to user's actual needs

Impact:

Features feel like marketing gimmick; no personal connection to use case

Proposed Solution:

1. Persona-based messaging: Student? "Submit assignments from your couch" (figure out user persona through integrated jio products user data)
2. Skip abstract illustrations; show actual JioPC interface screenshots

Current state

Illustration-heavy design buries the headline "Learn, Create, and Explore"

Impact:

Users focus on cartoon characters instead of action-oriented messaging

Proposed Solution:

1. Flip layout: Text-first (left), illustration supporting (right)
2. Animate text entrance and use of icon badges

Current state

"Simple, Smart, Secure" is vague marketing speak; no proof points

Impact:

Security-conscious users (remote workers, business owners) skeptical of cloud computing safety

Proposed Solution:

1. "End-to-end encrypted" with lock animation
2. Live security demo: Show real-time encryption visualization

Current state

Usage of technical terms 'Hassle of maintenance', 'upgraded' without explanation

Impact:

Non-technical users (shop owners, students) don't understand value

Proposed Solution:

1. Plain language: "Your files stay private. Updates happen automatically."
2. Video explainer link: "How JioPC keeps you safe (60 sec)"

Current state

"Get Started" button doesn't indicate next step (account creation? dashboard?)

Impact:

Anxiety about commitment; users hesitate to click

Proposed Solution:

1. Action-specific label: "Create My Workspace" or "Complete Setup"
2. Next: Pair your keyboard & mouse
3. Progress indicator: Almost done: 1 more step

Current state

Mouse product image dominates. Only one type of dongle that comes out of mouse. Many mouse have dongle separately packaged

Impact:

"Do I need this specific mouse?"

Proposed Solution:

1. Replace product photo with universal instructional diagram
2. Focus on connection process for eg: Step 1: Turn on your mouse, Step 2: Press pairing button, Step 3: Select on TV
3. Show info - compatible devices include... (multiple brands)

Current state

QR code shown with minimal context, do i need to buy specific mouse or keyboard? No trust indicators. Video tutorial shows Bluetooth pairing, but QR suggests purchasing hardware that isn't available.

Impact:

Users scan QR expecting to buy recommended hardware, land on irrelevant page, feel deceived. Immediate credibility loss at first touchpoint.

Proposed Solution:

1. Business POV- E-commerce Integration
2. User Experience - Remove E-commerce, Focus on Pairing

Current state

All fields require manual entry even though users likely logged into Jio ecosystem on this device (JioTV, JioFiber, etc.). No auto-fill from existing Jio account. No smart defaults. Form feels tedious despite data already known by system.

Impact:

I'm already logged into Jio, why am I entering this again?" Perception of disjointed ecosystem (Jio services don't talk to each other).

Proposed Solution:

1. If Jio account detected on device Modal appears: "Welcome back! We found your Jio account" Profile icon - Akshay Borhade, Mob no. - 8655309919, akshay@gmail.com, Jio account since 2021
2. Two options: Use this account (Recommended) → One-click setup, all fields pre-filled
3. Create new account → Falls back to manual form

Current state

Real-time validation inconsistent or absent. Users complete entire form, click submit, then see errors - users uncertain if input correct until submission.

Impact:

User: Trial-and-error frustration. Mobile number format unclear, Email id input too overwhelming

Proposed Solution:

1. States for fields : Neutral, Green border, Red border
2. Acknowledge - Name must be at least 2 characters, Looks good!, Mobile should be 10 digits
3. Email id domain dropdown or text input suggestion, @gmail.com, @yahoo.com, etc

Current state

Go back button prominently placed alongside Sign up CTA.

Impact:

Go back provides easy escape route when form feels overwhelming.

Proposed Solution:

1. Go back can be removed and affordance to go back should be on the setup step wizard
2. Single confident CTA - Continue
3. Auto-save form fields as user types (local storage)

Current state

Password field fully masked

Impact:

Blind typing anxiety. TV remote/keyboard typos more likely than phone/computer. Users don't trust the accuracy. Some re-enter password 3-4 times to be sure

Proposed Solution:

1. Add password visibility toggle
2. Show last 2 characters briefly while typing, users can verify typing accuracy without full exposure

Current state

Password rules feel like exam criteria rather than helpful guidance.

Impact:

Cognitive overload before action. Users read 5-6 requirements, feel intimidated: I'll never remember a password this complex.

Proposed Solution:

1. Progressive requirement disclosure with real-time feedback: Create a secure password with simple filed and password strength meter from weak to strong
2. Rather than a tooltip treatment of create a dedicated space for password knowledge, password creation checklist, hy secure passwords matter and what it protects, gives feel of trust and security

Current state

User lands on dashboard with 4+ distinct information zones competing for attention My PC with stats, Quick Tour, Need Help?, Give Feedback, Launch Now

Impact:

Cognitive overload immediately after setup completion. Eyes dart between 4 cards, unclear where to focus.

Proposed Solution:

1. Hi, User!Your workspace is ready 👋 Animated illustration with, Start working and Take Quick Tour (2 min)
2. Remove all secondary cards initially
3. Show dual decision: Tour or Work
4. Contextualize tour, only after user choice do additional cards appear

Current state

All 4 cards use identical: Card size (approximately same dimensions), Visual treatment (purple gradient backgrounds), Typography hierarchy, Button prominence

Impact:

Can't distinguish primary action from secondary utilities. "Give Feedback" positioned prominently despite being low-priority for new users. Important "Quick Tour" doesn't stand out.

Proposed Solution:

1. Primary - Quick tour (Import files, customize desktop, keyboard shortcuts)
2. Secondary My PC Status - RAM: 2GB free, Internet: ✓ 50 Mbps
3. Tertiary (minimized, top-right)- Need help, Give feedback

Current state

My PC card shows technical stats: 8 GB (RAM), 100 GB HDD, Unlimited Internet speed, 4vCPU, 2.45GHz

Impact:

Technical jargon alienates non-tech users (shop owners, students, elderly)

Proposed Solution:

1. Redesign My PC card for eg. Storage → Plenty of space for files, Internet Speed → 50 Mbps - Fast & stable
2. "RAM" label (call it "Performance" with friendly explanation)
3. Plain language labels, use progress bars for storage, educational tooltips

Current state

Generic loading screen with, JioPC logo, animated spinner, loading text. No progress indicator, No time estimate. Feels like black box. Users don't know what's happening or how long it will take.

Impact:

Anxiety during wait, how long will this take?, generic messaging doesn't build confidence

Proposed Solution:

1. JioPC logo - animated pulse, Preparing your workspace...
2. Progress indicator
3. Relatable messaging like connected to cloud, loaded your settings, opening desktop apps, finalising setup
4. Some delight rotating messages or tips

Current state

Tour navigation shows "10-12 steps" (dots visible in screenshot). Each step is: Read explanation, Look at screenshot, Click Continue, Repeat. Consumption of 10-12 screens of information. No interactivity.

Impact:

Human attention span for content is ~5-7 minutes. 10-12 steps × 25 seconds each = 4-5 minutes of reading. User abandon before completion. "Too long, I'll figure it out myself" mentality.

Proposed Solution:

1. Core tour - Essential Steps like File Manager, Browser, Settings, JioMeet, Help Center, Keyboard Shortcuts etc
2. After core tour, want to explore more?

Current state

Modal contains large illustration/screenshot of File Manager that duplicates what's on actual desktop behind it. Illustration occupies 60% of modal height, text only 20%, navigation 20%. Illustration shows generic file manager interface but doesn't highlight specific features, actions, or benefits.

Impact:

Illustration doesn't add educational value—just decorative. Text is minimal, so users learn little per step. Too many steps to accumulate information (10-12 steps)

Proposed Solution:

1. Feature modal - What it does?
2. Annotated screenshots: Numbered callouts highlight specific UI elements

Current state

Navigation dots at bottom of modal. Just dots, no labels, no time estimate. Skip button confuses current skip or full tour skip

Impact:

No way to jump to personally relevant sections. Feels trapped in linear flow. Can't gauge if tour is worth continuing

Proposed Solution:

1. Tour progress
2. Step 1 of 6, Time left
3. Completed, current, up next or list of the items displayed with tag (Completed, current, up next)
4. Jump to specific topic affordance
5. Continue, Skip step or skip tour ctas